Client contacts us via website form

A free discovery call (10–15 min) is offered to understand the client’s goals, timeline, and project type (new build or renovation)

Client is sent an info pack including sample agreement and Terms & Conditions.

Client is advised to book a consultation session

Client books Smart Home Design and Consultation bundle

Consultation Agreement  is sent to be signed (digitally or in person)

Terms & Conditions is sent

Client is asked to share floorplans and preferences

Payment is confirmed before the session

Duration: 60–90 minutes

Deliverables discussed:

Room-by-room tech needs (lighting, AV, security, networking)

Preferred platforms (Google, Alexa, Apple Homekit etc.)

Budget, lifestyle, future upgrades

Floorplan reviewed together for device placement and wiring

Within 5-10 business days, we deliver:

PDF Smart Home Plan Pack including:

Cabling layouts Plan

Wi-Fi Heatmap and Access Point Layout Plan

Devices and Network Equipment Layout Plan

Recommended brand ecosystem

Includes 2 revision rounds and builder-ready documents

Client shares documents with their builder/electrician

We remain available to clarify details

Call with builder or tech team if needed

Unlimited email/phone support for design clarification

Advice on device selection, compatibility and setup

Pre-wire inspection or “rough-in check”

Hardware sourcing consultation

Smart tech install coordination (via partner tradies)